Last Updated: 12-09-2026
These Terms and Conditions govern your access to and use of vaticanmuseumstickets.com and the purchase of services available through the website.
vaticanmuseumstickets.com is an independent online booking platform operated by Follow the World SRLS, a legally registered travel company based in Rome, Italy.
Follow the World SRLS
Via Santamaura 55, 00192 Rome, Italy
VAT / P.IVA: 18325841007
By accessing the website, making a booking or purchasing any service through the platform, you acknowledge that you have read, understood and agreed to these Terms and Conditions.
By accessing or using vaticanmuseumstickets.com, you agree to comply with and be legally bound by these Terms and Conditions, together with any applicable booking conditions, cancellation and refund policies displayed on the website.
If you do not agree with these Terms and Conditions, please do not use the website or purchase our services.
Unless otherwise stated, all content displayed on vaticanmuseumstickets.com, including website design, layouts, logos, trademarks, graphics, photographs, written content, descriptions and other materials, is owned by or licensed to Follow the World SRLS or its respective content providers.
Such materials are protected by applicable intellectual property and copyright laws.
You may not copy, reproduce, modify, distribute, republish, commercially exploit or otherwise use any website content without prior written authorization from the respective rights holder, except where permitted by applicable law.
Follow the World SRLS operates as an independent travel company and local service provider.
Depending on the product purchased, our services may include ticket booking and reservation assistance, admission arrangements, hosted or escorted entry, guided tours, travel-related services and coordination with third-party suppliers or service providers.
Where a service involves a third-party attraction, ticketing platform, tour operator, transportation provider or other supplier, the relevant service may also be subject to that provider’s terms, conditions, admission rules and operational requirements.
Tickets, reservations and admission services are subject to availability and to the rules and requirements of the relevant attraction, authority, ticketing system or service provider.
Customers are responsible for providing accurate booking information, including traveller names, contact details and any other information required during checkout.
Where admission is controlled by the relevant attraction or authority, final admission remains subject to its applicable entry, identification, security, dress-code and operational requirements.
Please carefully review the booking conditions applicable to your selected service before completing your purchase.
Follow the World SRLS will make reasonable efforts to provide the services described at the time of booking.
However, certain circumstances may be outside our reasonable control, including but not limited to:
Temporary or unexpected closure of galleries, museums or attractions;
Changes to opening hours or admission procedures;
Maintenance, restoration or operational restrictions;
Strikes, demonstrations or other disruptions;
Security measures or restrictions imposed by competent authorities;
Changes to admission policies or ticketing procedures;
Delays or disruptions caused by third-party suppliers; and
Refusal of admission by the relevant authorities due to customer non-compliance with applicable rules.
Follow the World SRLS shall not be responsible for losses, delays, additional expenses or failure to access an attraction where such circumstances arise from events or decisions outside our reasonable control.
Nothing in these Terms and Conditions shall exclude or limit any liability that cannot legally be excluded or limited under applicable law.
Customers are responsible for:
Providing accurate and complete booking information;
Checking their booking confirmation and instructions;
Arriving at the designated meeting point within the required time;
Carrying the required identification documents;
Complying with applicable dress-code and security requirements; and
Following the rules and instructions of the relevant attraction, authorities and service providers.
Failure to comply with these requirements may result in delayed or refused admission and may affect eligibility for a refund, subject to the applicable cancellation and refund policy.
Some services available through our website may involve independent third-party suppliers, including ticketing systems, attractions, tour providers, transportation companies, payment processors and other service providers.
Where applicable, the services provided by such third parties are subject to their own terms, conditions and operational policies.
Follow the World SRLS will coordinate the services included in the customer’s booking but cannot control operational decisions made independently by third-party providers or competent authorities.
Follow the World SRLS reserves the right to update or modify these Terms and Conditions when necessary to reflect changes in our services, business practices or applicable legal requirements.
The latest version will be published on this page and will apply from the date indicated above.
These Terms and Conditions shall be governed by and interpreted in accordance with the applicable laws of Italy, without prejudice to any mandatory consumer protection rights that may apply to customers under applicable law.
For questions regarding these Terms and Conditions, bookings or our services, please contact:
Follow the World SRLS
Via Santamaura 55
00192 Rome, Italy
VAT / P.IVA: 18325841007
Website: vaticanmuseumstickets.com
