Last Updated: 12/09/2026
At Follow the World SRLS, we respect the privacy of our customers and website visitors. This Privacy Policy explains how personal information is collected, used, processed, stored and shared when you visit or make a booking through vaticanmuseumstickets.com.
vaticanmuseumstickets.com is an online booking platform operated by Follow the World SRLS, a legally registered travel company based in Rome, Italy.
Follow the World SRLS
Via Santamaura 55, 00192 Rome, Italy
VAT / P.IVA: 18325841007
By using our website or purchasing a service, you acknowledge the practices described in this Privacy Policy.
Depending on the service you purchase or request, we may collect personal information necessary to process your booking and provide the requested services.
This may include:
Full name of each traveller;
Email address;
Telephone or mobile number;
Billing and contact information;
Booking and transaction details;
Information required for nominative ticket issuance or admission procedures; and
Payment-related information necessary to process your transaction.
We only request information that is reasonably necessary for the relevant booking, payment, customer service or legal requirements.
We may use the information we collect to:
Process and manage your booking;
Arrange or issue applicable admission tickets, vouchers or travel services;
Provide booking confirmations, meeting-point information and entry instructions;
Communicate with you regarding your booking or requested services;
Process payments and prevent fraudulent or unauthorized transactions;
Comply with applicable legal, regulatory and accounting requirements;
Respond to customer support requests; and
Protect the security and integrity of our website and services.
Where a booking requires traveller information to be provided to a ticketing provider, attraction, tour operator, supplier, coordination partner or other relevant service provider, we may share the necessary information for the purpose of fulfilling the booking.
Payments made through our website may be processed by third-party payment service providers, such as Stripe, depending on the payment method selected by the customer.
Payment information is processed through the applicable payment provider’s secure infrastructure. Follow the World SRLS does not intentionally store complete payment-card details on its own website servers.
Payment providers may process personal and transaction information in accordance with their own privacy policies and security procedures.
We do not sell, rent or trade customers’ personal information.
We may share limited personal information with trusted third parties where reasonably necessary to provide the purchased service or fulfill a legal or operational requirement. These may include:
Ticketing and reservation systems;
Vatican Museums or relevant admission/coordination authorities, where required;
Tour operators, activity providers or other service suppliers;
Payment processors;
Website, hosting, security and technology service providers;
Professional advisers or authorities where required by law.
Only information reasonably necessary for the relevant purpose will be shared where applicable.
We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure or destruction.
However, no method of transmission or electronic storage can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information transmitted over the internet.
We retain personal information only for as long as reasonably necessary to provide our services, manage bookings, maintain appropriate business and financial records, resolve disputes, prevent fraud, and comply with applicable legal and regulatory obligations.
When personal information is no longer required, it may be securely deleted or anonymized where appropriate.
Depending on applicable data-protection law, you may have rights regarding your personal information, including the right to request access, correction, deletion or restriction of processing, and, where applicable, to object to certain processing or request data portability.
Certain rights may be subject to legal or contractual limitations.
To exercise an applicable privacy right or ask a question about this Privacy Policy, please contact Follow the World SRLS using the contact details provided on our website.
Our website may use cookies and similar technologies to operate essential website functions, improve user experience, analyze website usage and support security and performance.
Where required by applicable law, consent will be requested before placing non-essential cookies on your device.
Our website may use or link to third-party services, platforms or websites. These third parties may have their own privacy policies and terms.
Follow the World SRLS is not responsible for the privacy practices of independent third-party websites or services that are outside our control.
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or business practices.
Any updated version will be published on this page with a revised “Last Updated” date.
For questions, requests or concerns regarding this Privacy Policy or the processing of your personal information, please contact:
Follow the World SRLS
Via Santamaura 55
00192 Rome, Italy
VAT / P.IVA: 18325841007
Website: vaticanmuseumstickets.com
